Zellio AI is an AI-powered customer support and engagement platform for e-commerce businesses. Automate omnichannel support across WhatsApp, Instagram, Messenger, Email, and more — with deep Shopify and WooCommerce integrations. View our privacy policy.

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WordPress sites feeding Zellio context

Whether you sell with WooCommerce or custom stacks, Zellio integrates the data your WordPress property already owns.

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Ops Dashboard · Platform

WordPress powers content, landing pages, and often checkout. Zellio connects that world to messaging so ops matches the story on your site.

WordPress content + commerce context in Zellio ops

Site copy, forms, and (with Woo) checkout stay in sync with WhatsApp, Instagram, and TikTok—one KB, one ops view.

Technical overview
WordPress powers your site, landing pages, forms, and often WooCommerce checkout. Zellio’s Ops Dashboard unifies how teams see that world next to WhatsApp, Instagram, Messenger, and TikTok—so site promises and inbox answers stay aligned.

CMS + commerce

Paired

Woo when connected

Forms → inbox

Routed

Per your wiring

Headless OK

API

Stable URLs

Marketing truth in support

Agents and AI cite the same promos and policy pages your WordPress site shows live.

Plugin reality, not fantasy

Guardrails respect what your stack actually exposes—no invented shortcodes or plugin magic.

Staging vs production

Separate connector credentials so test content never leaks into customer-facing answers.

Illustrative UI: ops metrics stay the same; WordPress/Woo data enriches what agents and AI see inside conversations.

  • 1

    Pair with WooCommerce for full order sync, or ingest custom post types via approved integrations.

  • 2

    Form plugins (CF7, WPForms, etc.) can route inquiries into Zellio when wired through your stack.

  • 3

    Media and content URLs from WordPress available to knowledge articles for consistent specs.

  • 4

    Multisite-aware deployments with per-site credentials mapped to Zellio workspaces.

WordPress-backed context on every channel

Site, social, and chat should tell one story. Here is how WordPress ties in per channel.

  • WhatsApp

    WhatsApp buyers asking about blog promos get answers consistent with the live WordPress page.

  • Facebook & Messenger

    Messenger ads to WordPress landing pages: agents see which LP the shopper referenced.

  • Instagram

    Bio links and story CTAs map to WP paths tracked in conversation metadata.

  • TikTok

    Viral posts to WordPress articles—your team references the same URLs shoppers clicked.

  • Email

    Email threads long-form WordPress form cases with order data when Woo is linked.

  • SMS

    SMS campaigns and support reference WordPress/Woo promises via shared KB context.

Combine WordPress with other commerce connectors

WordPress rarely lives alone—Zellio supports pairing it with additional storefronts as your architecture requires.

  • Shopify

    Shopify headless frontend with WordPress CMS content—Zellio can respect both data sources per workspace mapping.

  • WooCommerce

    Native sibling: Woo + WordPress share the tightest default mapping for orders and content.

  • EasyOrders

    EasyOrders checkout with WordPress marketing sites—shared KB + regional order sync.

  • Custom & other platforms

    Custom stacks using WordPress only for content while orders live elsewhere—events still unify in Zellio.

  • Zid

    WordPress marketing with Zid commerce—KB and order data both reach agents.

  • Salla

    WordPress + Salla stacks stay coherent in the inbox when connectors are paired.

  • Pair with WooCommerce for full order sync, or custom data feeds.

  • Centralize forms, chat, and email (roadmap) into one workspace.

  • Use knowledge bases that mirror your on-site help and policies.

  • Keep brand voice aligned between site copy and agent/AI replies.

Your CMS and your inbox should agree

Customers notice when the website promises something ops cannot see. Zellio closes that gap.

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More channels

  • WhatsApp
  • Facebook & Messenger
  • Instagram
  • TikTok
  • Email
  • SMS

Store & platform integrations

  • Shopify
  • WooCommerce
  • EasyOrders
  • Zid
  • Salla
  • Custom & other platforms

Frequently Asked Questions

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AI product suite

Zee Care

  • Automate order status updates (WISMO)
  • Handle returns and refunds automatically
  • Resolve payment and billing issues
  • Manage product exchanges (size/color)
  • Monitor customer satisfaction
View all

Zee Social

  • Turn social comments into private chats
  • Auto-reply to comments and reviews
  • Track brand mentions in real-time
  • Detect intent and respond with the right tone
  • Engage customers across platforms
View all

Zee Chat

  • Provide instant answers across the website
  • Answer FAQs (shipping, returns, products)
  • Deliver context-aware responses
  • Route complex queries to human agents
  • Assist users in real-time
View all

Zee Sale

  • Create orders directly inside chat
  • Recover abandoned carts
  • Upsell and cross-sell products
  • Recommend products based on behavior
  • Increase conversion rate with smart nudges
View all

Commerce-native AI for support, social, and ops—one workspace for your team.

Platform

HomePlatformFeatures

Integrations

WhatsAppInstagramShopifyWooCommerce

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Contact

Cairo, Egypt

support@zellio.ai

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Operations

Supply chain

Accounting

System

Ops workspaceWordPress

Dashboard

Overview of your e-commerce operations

Date range2026-03-01to2026-03-31
Total orders
0
Total revenue
$0k
Low stock items
0
Pending returns
0
Avg order value
EGP 0

Rolling · sample period

Fulfillment on time
0.0%

Last 30 days

Orders today
0

Since midnight · store TZ

Net revenue

Daily · selected range (sample)

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Order pipeline

Open orders by stage

New
Processing
Shipped
Delivered

Recent activity

  • Label printed · #1042 → Cairo WH
  • Refund approved · #1038 · EGP 240
  • Stock received · PO-881 · 120 units
  • COD batch settled · 18 orders

Orders by source

Share of volume · sample
Web checkout58%
Social & marketplaces27%
Retail / COD15%

Recent orders

Order #CustomerStatusAmount
#1042Nadia El-MasryProcessingEGP 1,284
#1041Omar HaddadShippedEGP 892
#1040Layla FaroukDeliveredEGP 2,410
#1039Karim NassarDeliveredEGP 556
#1038Hana SolimanProcessingEGP 3,120

Low stock alerts

SKUProductStock details
SKU-LN-442Linen shirt — MCairo WH: 4 units
SKU-BOX-09Gift box bundleMain: 2 units · reorder at 8
SKU-TB-201Ceramic travel bottleAlex: 6 units · threshold 10