We integrate with your store—even if it is bespoke
APIs, webhooks, and engineering partnerships let Zellio reflect your catalog and orders regardless of whether you are on a named platform or fully custom.
Not every brand fits a marketplace app store. Zellio is multi-tenant SaaS with patterns for custom commerce cores, headless frontends, and regional carts.
Custom & headless commerce in the Zellio ops dashboard
Headless cart, ERP, or bespoke OMS—signed webhooks and workspace isolation bring your events into the same Zellio ops and AI surfaces as Shopify.
Technical overview
Your schema, mapped once
Solutions engineering workshops align tax lines, B2B entities, and custom statuses with Zellio tools.
Same inbox as everyone else
WhatsApp, Instagram, TikTok, and Messenger threads show your canonical order IDs—not screenshots.
Enterprise guardrails
Allowlisted AI actions, audit logs, and retention windows tuned to how your InfoSec team works.
Illustrative UI: once events land, leadership sees identical performance, assignment, and channel analytics as named connectors.
Signed webhooks or mTLS APIs for order, customer, refund, and inventory events.
Idempotency keys and deduplication to survive at-least-once delivery from your bus.
Field mapping workshops with solutions engineers for non-standard tax or B2B entities.
Sandbox workspaces to validate payloads before production traffic.
Every Zellio channel enriched by your custom core
Buyers still message on social apps—your custom stack must meet them there with authority.
WhatsApp
WhatsApp Business API threads include your custom order payloads and SLA policies.
Facebook & Messenger
Messenger workflows reference the same canonical order IDs your ERP trusts.
Instagram
DM selling uses live data from your headless cart—not screenshots.
TikTok
Viral demand spikes scale because queues read your real backlog state.
Email
Email integrates with custom headers or ticket IDs your SOC2 program requires.
SMS
SMS threads inherit custom order payloads the same way messaging channels do.
Named platforms you can mix with custom cores
Many enterprises run Shopify or Woo for a subset of brands while custom cores handle enterprise accounts—Zellio can coexist.
Shopify
Attach Shopify for subsidiary brands while headquarters stays on custom—workspace boundaries keep data pure.
WooCommerce
Woo for content commerce + custom ERP for fulfillment—events merge per mapping rules.
EasyOrders
Regional EasyOrders lanes alongside global custom checkout—single CX org, multiple connectors.
WordPress
Marketing CMS on WordPress with orders on custom—KB + commerce context both flow to agents.
Zid
Zid regional storefronts beside custom cores—events merge per mapping rules.
Salla
Salla alongside bespoke checkout—single CX layer with connector isolation.
Webhook ingestion and signed callbacks for order and customer events.
Workspace isolation so your data never mixes with other merchants.
Solutions engineering for mapping your entities to Zellio’s tools.
Same AI, inbox, and automation surface once data is flowing.
If you can emit events, we can listen
Bring your technical lead—we map the shortest path from your stack to trustworthy ops automation.
