Zellio AI is an AI-powered customer support and engagement platform for e-commerce businesses. Automate omnichannel support across WhatsApp, Instagram, Messenger, Email, and more — with deep Shopify and WooCommerce integrations. View our privacy policy.

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WooCommerce orders in every conversation

Connect WooCommerce so Zellio sees the same orders, customers, and products your WordPress storefront exposes.

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Ops Dashboard · Platform

Flexible WordPress commerce still needs disciplined ops. Zellio gives Woo merchants the same operational layer as SaaS-native stacks.

WooCommerce in the Zellio operations dashboard

Woo’s flexibility stays—Zellio adds one ops layer for orders, social chats, and AI without living in wp-admin.

Technical overview
WooCommerce orders, customers, and products feed the same Ops Dashboard used for AI metrics, assignments, and omnichannel analytics—without living inside wp-admin for every reply.

Hosting-aware

REST / WH

Fits shared or dedicated

Plugin graph

Mapped

Subscriptions & B2B when exposed

Shared hosting

Cron-safe

Async jobs

Composable, not chaotic

Order and customer context beside TikTok, WhatsApp, and email—one queue despite many Woo plugins.

Honest about complexity

Partial refunds, fees, and variable products surface when your Woo APIs expose them.

Staging discipline

Separate keys so test orders never pollute live ops dashboards.

Illustrative UI: Woo-powered stores see identical ops tabs as Shopify teams once data is connected.

  • 1

    Secure REST or webhook patterns depending on your Woo stack and hosting constraints.

  • 2

    Order, customer, and product sync scoped per Zellio workspace.

  • 3

    Plugin-heavy setups: map the entities you care about—subscriptions, memberships, B2B roles (where APIs allow).

  • 4

    Partial refunds and fee lines surfaced when Woo exposes them to the integration layer.

WooCommerce-backed replies on each channel

Social and chat buyers still expect Woo-accurate answers. Zellio projects Woo data into every channel.

  • WhatsApp

    COD and local delivery flows common with Woo + WhatsApp get live order states in-thread.

  • Facebook & Messenger

    Messenger campaigns to Woo landing pages keep fulfillment truth unified.

  • Instagram

    Influencer codes and Woo coupons reconcile in the inbox when orders sync.

  • TikTok

    Viral Woo spikes show up in the same SLA queues as other channels—no spreadsheet triage.

  • Email

    Email tickets carry Woo timelines for B2B and wholesale conversations.

  • SMS

    SMS shipping and support messages reference live Woo order state.

Pair WooCommerce with other platforms

Composable stacks often mix Woo with other carts—Zellio supports multi-connector strategies per workspace design.

  • Shopify

    Run Shopify for one region and Woo for another; separate workspaces preserve data isolation.

  • EasyOrders

    EasyOrders for local payments + Woo for content/catalog—shared inbox discipline in Zellio.

  • WordPress

    Pure WordPress content sites feeding the same KB as Woo checkout experiences.

  • Custom & other platforms

    Custom ERP or PIM pushing supplemental fields into Zellio alongside Woo core orders.

  • Zid

    Woo content or EU carts with Zid handling local payments—same ops discipline in Zellio.

  • Salla

    Salla checkout next to Woo catalog sites—agents see both contexts when mapped.

  • Order and customer context beside chat—no more wp-admin tab hopping.

  • Great for mixed stacks: Woo + social + WhatsApp in one queue.

  • Automation hooks for refunds, shipping delays, and VIP tags.

  • Knowledge + RAG grounded in your policies and product catalog.

Composable commerce, unified ops

Plugins can fragment operations; Zellio is the single pane for how you talk to customers.

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More channels

  • WhatsApp
  • Facebook & Messenger
  • Instagram
  • TikTok
  • Email
  • SMS

Store & platform integrations

  • Shopify
  • EasyOrders
  • WordPress
  • Zid
  • Salla
  • Custom & other platforms

Frequently Asked Questions

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Takes 10 minutes. No technical setup required.

AI product suite

Zee Care

  • Automate order status updates (WISMO)
  • Handle returns and refunds automatically
  • Resolve payment and billing issues
  • Manage product exchanges (size/color)
  • Monitor customer satisfaction
View all

Zee Social

  • Turn social comments into private chats
  • Auto-reply to comments and reviews
  • Track brand mentions in real-time
  • Detect intent and respond with the right tone
  • Engage customers across platforms
View all

Zee Chat

  • Provide instant answers across the website
  • Answer FAQs (shipping, returns, products)
  • Deliver context-aware responses
  • Route complex queries to human agents
  • Assist users in real-time
View all

Zee Sale

  • Create orders directly inside chat
  • Recover abandoned carts
  • Upsell and cross-sell products
  • Recommend products based on behavior
  • Increase conversion rate with smart nudges
View all

Commerce-native AI for support, social, and ops—one workspace for your team.

Platform

HomePlatformFeatures

Integrations

WhatsAppInstagramShopifyWooCommerce

Solutions / Company

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Contact

Cairo, Egypt

support@zellio.ai

A product of Const Solutions

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Operations

Supply chain

Accounting

System

Ops workspaceWooCommerce

Dashboard

Overview of your e-commerce operations

Date range2026-03-01to2026-03-31
Total orders
0
Total revenue
$0k
Low stock items
0
Pending returns
0
Avg order value
EGP 0

Rolling · sample period

Fulfillment on time
0.0%

Last 30 days

Orders today
0

Since midnight · store TZ

Net revenue

Daily · selected range (sample)

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Order pipeline

Open orders by stage

New
Processing
Shipped
Delivered

Recent activity

  • Label printed · #1042 → Cairo WH
  • Refund approved · #1038 · EGP 240
  • Stock received · PO-881 · 120 units
  • COD batch settled · 18 orders

Orders by source

Share of volume · sample
Web checkout58%
Social & marketplaces27%
Retail / COD15%

Recent orders

Order #CustomerStatusAmount
#1042Nadia El-MasryProcessingEGP 1,284
#1041Omar HaddadShippedEGP 892
#1040Layla FaroukDeliveredEGP 2,410
#1039Karim NassarDeliveredEGP 556
#1038Hana SolimanProcessingEGP 3,120

Low stock alerts

SKUProductStock details
SKU-LN-442Linen shirt — MCairo WH: 4 units
SKU-BOX-09Gift box bundleMain: 2 units · reorder at 8
SKU-TB-201Ceramic travel bottleAlex: 6 units · threshold 10