Store-aware AI, Instagram and TikTok DMs in one queue, and automation tied to real Shopify order state.
Reads live Shopify / WooCommerce / Salla data — order state, inventory, policy. Never guesses.
Every reply, tool call and decision logged with reasoning. Reversible by a human at any time.
Below your threshold it escalates to a human with full structured context — never a blind hand-off.
Arabic (Gulf · Levantine · Egyptian), English, French, Spanish — code-switching the way your customers do.
Workspace-scoped by design — your data never crosses into another store, including AI retrieval.
Pre-trained on commerce. Point it at your knowledge base and refund policy and it’s ready by morning.
OAuth your store + channels in 60 seconds. Orders and inventory start syncing immediately.
The agent indexes your KB, products and policy into a private, per-workspace RAG store.
It replies, refunds, swaps sizes, surfaces products — grounded, confidence-scored, on-brand.
Every action is timestamped and reversible. Escalations route to your best human with context.
Connect your store in 60 seconds. See your first AI reply by tomorrow morning.