Zellio unifies WhatsApp, Instagram, TikTok, Messenger, email, SMS & live chat — and pulls real-time order, customer and inventory data from Shopify, WooCommerce, BigCommerce and beyond.
DMs, comments, story replies, mention boxes — pulled into one queue. AI catches the question, sends the product card, completes the sale. You don't miss a single ask.
Connect Instagram
WhatsApp Business API native. AI replies in customer's language, sends the catalog, takes the payment — all inside the chat. Zero context-switching.
Connect WhatsApp
Pull every comment and DM into one inbox. AI replies, shares the product, closes the order — the customer never leaves the thread. Your virality becomes your funnel.
Connect TikTok
Question → answer → choice → confirm. Zellio walks every Messenger conversation through a full buying journey while you sleep — and hands cleanly to a human the second nuance is required.
Connect MessengerZellio talks to your store and your carrier in the same breath — orders, inventory and shipments stay in lockstep with every conversation.
Don't see your store or carrier? If it has an API, we plug into it.
Custom storefront and shipping integrations — built and maintained by us, usually live in days.
Talk to us about your stackA clean REST API, real-time webhooks for every event, and a Mastra-native agent SDK if you want to add brand-new capabilities to the platform.
Every object — conversations, customers, agents, orders — readable and writeable. Standard pagination, idempotent writes.
Subscribe to 26 events: message.received, ai.responded, ai.escalated, order.placed, customer.vip_flagged, more.
Build new Zee agents in TypeScript. Mastra-native, tools-as-functions, your prompts, your guardrails.
curl -X POST https://api.zellio.ai/v1/conversations \
-H "Authorization: Bearer ZEL_***" \
-d '{
"channel": "whatsapp",
"customer": "+966-50-1234567",
"agent": "zee-sale",
"context": { "product": "lavender-robe-m" }
}'
# → { "id": "conv_xK9...", "status": "active" }OAuth into Shopify, link WhatsApp Business, watch the unified inbox light up. Free for 14 days.