Solutions for real e-commerce motions
Pick the motion that matches your team. Each path maps to Zellio Support, Ops, or both, without generic industry fluff.
These are starting points, not limits. Most brands mix WhatsApp volume, social discovery, and serious ops in one tenant.
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WhatsApp-first and COD-heavy markets
When the buyer journey runs through WhatsApp and local checkout, inbox speed and honest order state are everything.
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D2C and Shopify-native brands
Social discovery, fast DMs, and a storefront that must match what agents say in chat.
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Agencies and multi-brand operators
Run several storefronts without blending customer data or agent queues across clients.
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Ops-heavy commerce and complex fulfillment
When refunds, warehouses, vendors, and finance matter as much as the DM.