Zellio AI is an AI-powered customer support and engagement platform for e-commerce businesses. Automate omnichannel support across WhatsApp, Instagram, Messenger, Email, and more — with deep Shopify and WooCommerce integrations. View our privacy policy.

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Salla connected to Zellio ops

Connect Salla so Zellio mirrors orders, customers, and catalog signals from your Salla store in real time.

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Ops Dashboard · Platform

Salla is a leading Saudi commerce platform. Zellio gives Salla merchants the same ops depth as global SaaS stacks.

Salla data inside the Zellio ops dashboard

Salla storefronts sync into the same Zellio ops spine as WhatsApp, Instagram, and TikTok.

Technical overview
Salla orders feed the Ops Dashboard alongside every messaging channel you enable.

Webhook posture

Event-driven

Fewer manual exports

WhatsApp adjacency

High

Common buyer pattern

Workspace scope

Isolated

Per-tenant secrets

MENA & regional fit

Built for markets where EasyOrders + WhatsApp is the default path from ad to delivery.

Ops parity

Orders, customers, and fulfillment in the same panels leaders use for Shopify-scale brands.

Hybrid stacks

Run EasyOrders beside Shopify or Woo—one inbox, separated data where you need it.

Illustrative UI: Salla order context appears beside DMs and tickets.

  • 1

    Workspace-scoped credentials with encrypted secret storage—no shared passwords in spreadsheets.

  • 2

    Webhook-driven updates for orders, cancellations, and fulfillment changes without manual CSV pulls.

  • 3

    Customer profiles linked to conversations across every messaging channel you enable.

  • 4

    Product and catalog signals available to AI and macros when your EasyOrders setup exposes them.

Every messaging channel + Zid together

Buyers message where they scroll. Here is how Zid-backed context shows up in each channel.

  • WhatsApp

    WhatsApp-heavy Salla brands resolve WISMO with live order data in-thread.

  • Facebook & Messenger

    Messenger ads to Salla products: agents see the same checkout truth as your admin.

  • Instagram

    Instagram DM selling stays grounded in Salla inventory and fulfillment.

  • TikTok

    TikTok traffic converts when Salla updates flow into the shared queue.

  • Email

    Email receipts and wholesale threads carry Salla order sidecars when enabled.

  • SMS

    SMS alerts and replies reference Salla shipment state automatically.

Other commerce platforms you can run alongside Salla

Hybrid stacks are common—connect additional storefronts where your workspace plan allows.

  • Shopify

    Shopify for global D2C plus Salla for GCC—one CX org, isolated data per workspace rules.

  • WooCommerce

    Woo content sites with Salla checkout: unify support without duplicating spreadsheets.

  • EasyOrders

    EasyOrders regional lanes next to Salla for mixed MENA stacks.

  • WordPress

    WordPress marketing with Salla commerce—KB and order context both reach agents.

  • Custom & other platforms

    Custom ERP or OMS events can augment Salla sync for enterprise fields.

  • Zid

    Zid + Salla hybrids map into Zellio with connector-scoped workspaces when required.

  • Webhook-driven updates for orders, customers, and fulfillment without manual exports.

  • Workspace-scoped credentials with encrypted secret handling.

  • Built for omnichannel brands combining Salla checkout with social selling.

  • Automation hooks for refunds, delivery delays, and VIP tags tied to Zid events.

Regional platform, global-grade ops

Keep Salla as your storefront while Zellio runs the conversation and ops layer your team scales on.

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More channels

  • WhatsApp
  • Facebook & Messenger
  • Instagram
  • TikTok
  • Email
  • SMS

Store & platform integrations

  • Shopify
  • WooCommerce
  • EasyOrders
  • WordPress
  • Zid
  • Custom & other platforms

Frequently Asked Questions

Ready to Turn Your DMs in to Revenue?

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Takes 10 minutes. No technical setup required.

AI product suite

Zee Care

  • Automate order status updates (WISMO)
  • Handle returns and refunds automatically
  • Resolve payment and billing issues
  • Manage product exchanges (size/color)
  • Monitor customer satisfaction
View all

Zee Social

  • Turn social comments into private chats
  • Auto-reply to comments and reviews
  • Track brand mentions in real-time
  • Detect intent and respond with the right tone
  • Engage customers across platforms
View all

Zee Chat

  • Provide instant answers across the website
  • Answer FAQs (shipping, returns, products)
  • Deliver context-aware responses
  • Route complex queries to human agents
  • Assist users in real-time
View all

Zee Sale

  • Create orders directly inside chat
  • Recover abandoned carts
  • Upsell and cross-sell products
  • Recommend products based on behavior
  • Increase conversion rate with smart nudges
View all

Commerce-native AI for support, social, and ops—one workspace for your team.

Platform

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Integrations

WhatsAppInstagramShopifyWooCommerce

Solutions / Company

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Contact

Cairo, Egypt

support@zellio.ai

A product of Const Solutions

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Operations

Supply chain

Accounting

System

Ops workspaceSalla

Dashboard

Overview of your e-commerce operations

Date range2026-03-01to2026-03-31
Total orders
0
Total revenue
$0k
Low stock items
0
Pending returns
0
Avg order value
EGP 0

Rolling · sample period

Fulfillment on time
0.0%

Last 30 days

Orders today
0

Since midnight · store TZ

Net revenue

Daily · selected range (sample)

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Order pipeline

Open orders by stage

New
Processing
Shipped
Delivered

Recent activity

  • Label printed · #1042 → Cairo WH
  • Refund approved · #1038 · EGP 240
  • Stock received · PO-881 · 120 units
  • COD batch settled · 18 orders

Orders by source

Share of volume · sample
Web checkout58%
Social & marketplaces27%
Retail / COD15%

Recent orders

Order #CustomerStatusAmount
#1042Nadia El-MasryProcessingEGP 1,284
#1041Omar HaddadShippedEGP 892
#1040Layla FaroukDeliveredEGP 2,410
#1039Karim NassarDeliveredEGP 556
#1038Hana SolimanProcessingEGP 3,120

Low stock alerts

SKUProductStock details
SKU-LN-442Linen shirt — MCairo WH: 4 units
SKU-BOX-09Gift box bundleMain: 2 units · reorder at 8
SKU-TB-201Ceramic travel bottleAlex: 6 units · threshold 10