Zellio AI is an AI-powered customer support and engagement platform for e-commerce businesses. Automate omnichannel support across WhatsApp, Instagram, Messenger, Email, and more — with deep Shopify and WooCommerce integrations. View our privacy policy.

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Who are we?

At Zellio, we're not just a smart chat platform... we're success partners helping businesses communicate, sell, and grow smarter.

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Our Story

How did Zellio start?

Zellio started from a simple observation: business owners get lost between WhatsApp, Instagram, Telegram, TikTok... responses get lost, and customers get frustrated. We decided to solve the problem with one platform that brings all channels together, responds automatically, and gives you complete control over every message and every order.

How Zelio Started

Real results... from business owners like you

Zellio customers aren't actors or paid ads — they're company owners who faced the same challenges you have, tried Zellio, and saw the real difference.

92%

Increase in successful response rate

Thanks to smart conversations and automatic follow-ups, companies were able to reach their customers faster and respond more accurately.

5/5

Customer satisfaction rating

Most business owners said that Zellio sped up customer service and greatly facilitated their daily work.

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"Zellio completely changed the way we communicate with customers. Responses are faster, follow-ups are automatic, and the conversion rate has clearly increased."

As a rapidly growing e-commerce store, we needed a system that helps us track all conversations in one place. Zellio helped our team reduce response time and focus on customers who are ready to buy.

Testimonial Avatar

Ahmed Hossam

Operations Manager

92%

Increase in successful response rate

Thanks to smart conversations and automatic follow-ups, companies were able to reach their customers faster and respond more accurately.

5/5

Customer satisfaction rating

Most business owners said that Zellio sped up customer service and greatly facilitated their daily work.

Partner Logo

"Zellio completely changed the way we communicate with customers. Responses are faster, follow-ups are automatic, and the conversion rate has clearly increased."

As a rapidly growing e-commerce store, we needed a system that helps us track all conversations in one place. Zellio helped our team reduce response time and focus on customers who are ready to buy.

Testimonial Avatar

Ahmed Hossam

Operations Manager

Frequently Asked Questions

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Takes 10 minutes. No technical setup required.

AI product suite

Zee Care

  • Automate order status updates (WISMO)
  • Handle returns and refunds automatically
  • Resolve payment and billing issues
  • Manage product exchanges (size/color)
  • Monitor customer satisfaction
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Zee Social

  • Turn social comments into private chats
  • Auto-reply to comments and reviews
  • Track brand mentions in real-time
  • Detect intent and respond with the right tone
  • Engage customers across platforms
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Zee Chat

  • Provide instant answers across the website
  • Answer FAQs (shipping, returns, products)
  • Deliver context-aware responses
  • Route complex queries to human agents
  • Assist users in real-time
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Zee Sale

  • Create orders directly inside chat
  • Recover abandoned carts
  • Upsell and cross-sell products
  • Recommend products based on behavior
  • Increase conversion rate with smart nudges
View all

Commerce-native AI for support, social, and ops—one workspace for your team.

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WhatsAppInstagramShopifyWooCommerce

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Contact

Cairo, Egypt

support@zellio.ai

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