Four AI agents for e-commerce

The four Zee AI agents

Dedicated agents for support, revenue, social, and your storefront—same workspace, shared customer and order graph.

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  Zee Care

  AI customer support

  • Answers from your knowledge base and policies (RAG) with workspace isolation
  • Live order, customer, and product context from connected stores
  • Tickets, internal notes, tags, and escalation to humans when needed
  • Order-aware actions—refunds, cancellations, updates—only when your rules allow
• 

  Zee Sale

  AI sales & conversion

  • Product discovery and recommendations grounded in your catalog
  • Conversational selling across messaging channels with store-linked context
  • Helps move shoppers from questions to checkout without leaving the thread
  • Escalates to your sales team when the deal needs a human touch
• 

  Zee Social

  AI social engagement

  • Classifies comments (lead, complaint, question, spam, feedback, and more)
  • Sentiment signals so moderation and replies stay on-brand
  • Suggests public replies and routes high-intent leads to DM or inbox
  • Keeps social volume manageable during campaigns and viral spikes
• 

  Zee Chat

  Website AI chat widget

  • Embeddable chat on your site with instant, policy-safe answers
  • Uses the same workspace knowledge and commerce context as other agents
  • Short paths to products, policies, shipping, and handoff to humans
  • Designed to match your brand voice and languages you configure