Trust, governance, and safe automation
How Zellio keeps workspaces isolated, permissions explicit, and AI bounded, without slowing down legitimate commerce support.
Tenant isolation
Every query is scoped to a workspace. Customer, order, and conversation data do not cross tenant boundaries.
Roles and permissions
Owners, admins, and agents see only what their role allows. Sensitive tools and billing stay behind the right gates.
Auditability
Operational surfaces support audit logs and history so you can review who changed what when disputes or regulators ask.
Secrets and integrations
Integration credentials are handled with encrypted storage patterns suitable for production commerce stacks.
AI guardrails
Suggestions are workspace-scoped, confidence-aware, and designed to hand off to humans before money-moving mistakes ship to customers.
For certifications, subprocessors, and legal language, start with our security page.