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Home/Platform/Trust Center
Encryption · Isolation · Audit

Trust is a product feature.
Not a sales doc.

Compliance, residency, encryption, audit trails — built into the platform from line one. Procurement teams find what they need below in minutes.

Encryption
TLS 1.3 · AES-256
Tenant isolation
Workspace-scoped by design
Audit trail
Every action logged
Regional residency
KSA · EU · US
The four pillars

Trust is plural.

Encryption alone isn't trust. Here are the four pillars Zellio's platform sits on — each enforced in the platform.

Encryption everywhere.

TLS 1.3 in flight. AES-256 at rest. Zero plaintext storage of PII.

  • TLS 1.3 in transit
  • AES-256 at rest
  • TLS 1.3 + cert pinning
  • AES-256 column-level encryption

Tenant isolation.

Each workspace is logically isolated — no cross-tenant queries possible, including in our AI's retrieval scope. RAG never crosses workspace lines.

  • Workspace-scoped DB rows
  • Tenant-scoped vector store
  • Per-tenant ML model fine-tunes
  • No cross-tenant queries

Audit trail.

Every AI decision, every human override, every data access logged — tamper-evident, immutable, exportable for compliance review.

  • Tamper-evident log chain
  • SIEM webhook (Splunk, Datadog)
  • Configurable retention
  • Per-action attribution
Data residency

Pick where your data lives.

Workspaces are pinned to a region at create. We never move your data across borders — even for backups, model training, or analytics. Cross-region queries are blocked by policy.

🇩🇪
EU · Frankfurt
eu-central-1 · GDPR · in-region backups
Available
🇸🇦
KSA · Riyadh
me-south-1 · PDPL · in-region backups
Available
🇺🇸
US · Virginia
us-east-1 · for cross-Atlantic teams
Available
Regions
3 · more on request
Encryption
TLS 1.3 · AES-256
For procurement & IT

Everything you need to tick the boxes.

Direct downloads. No "talk to sales" wall. (Some require NDA — we'll countersign within the day.)

DPA template

Data Processing Addendum (GDPR + PDPL). Available in EN & AR.

Download · PDF

Subprocessors

Current third-party processors. Updated within 30 days of any change.

View list

Need something specific?

VPA, custom DPA, residency-specific BCDR — our security team responds within 24h.

Talk to securityRead Security details
Zellio AI

The AI commerce platform for brands that sell everywhere. Built in MENA.

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