AI product suite
AI use cases for e-commerce
Five practical scenarios for each Zee product—support, social, on-site chat, and conversational sales. Same stories you see in the footer, expanded here for sharing and planning.
20 articles
Zee Social
Turn social comments into private chats
Detect buying intent in comments, invite shoppers to DM or WhatsApp with one tap, and continue the thread with full product and cart context.
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Auto-reply to comments and reviews
Use brand-safe templates and AI to answer FAQs on posts and reviews at scale while routing sensitive threads to a human.
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Track brand mentions in real-time
Aggregate tags, stories, and untagged mentions into one queue with priority scoring so nothing viral slips past your team.
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Detect intent and respond with the right tone
Classify support vs. praise vs. complaint, adapt tone per channel guidelines, and keep moderation logs for compliance.
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Engage customers across platforms
Unify Instagram, Facebook, TikTok, and WhatsApp conversations so agents see one customer profile and one order history.
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Looking for technical agent patterns (routing, policy automation, handoff)? See Zee agent architecture